Exceeding customer service expectations of our customers is something we strive to achieve on every job here at Rainbow International. That’s why we’re excited to announce that we’ve joined The Institute of Customer Service.
We decided that, with all the focus we place on our customer services, it was time we advertise our commitment to ensuring that whatever service we provide, we deliver a great customer experience with it.
We feel joining The Institute is the next logical step on the path of our commitment to offering outstanding customer services to all of our customers.
The Institute of Customer Service is the standard setter when it comes to customer service.
An independent, professional membership body for customer service, The Institute drives standards of customer service across the UK and supports its 500 member organisations in excelling in their service delivery.
We’ll be joining private, public and voluntary member organisations that all aim to deliver the highest quality of customer service.
The Institute of Customer Service will keep us up to date with insights and knowledge on the latest customer service news, practices and issues, in addition to giving us access to leading tools and training to ensure that we continue to be one step ahead of the market when it comes to putting our customers first.