Hard Floor Cleaning Services
RIVAS – Rainbow International Validation and Settlement
Rainbow International now offers a new independent national flooring & furniture solution offering to their national insurance account customers – RIVAS (Rainbow International Validation and Settlement).
The new service seeks to restore policyholder’s carpets and furniture whenever possible and economically viable, promoting restoration over replacement.
A bespoke application for the iPad has been developed, guiding Rainbow’s specialist technicians through a carefully considered path to help identify the exact type of floor covering or furniture that has been affected.
The RIVAS innovation allows technicians to make early, accurate, informed and consistent decisions on the effectiveness of a restoration, all whilst taking the replacement cost into consideration.
Depending on the damage selected, the RIVAS app identifies the current best practice in terms of cleaning solutions and technique to successfully remove stains, ensuring that the chances of successful restoration is maximised on every claim. This technology helps Rainbow demonstrate real savings when successfully restoring items, and provides immediate replacement settlement options should economic restoration not be possible.
Rainbow’s technicians receive ongoing training at their purpose built training facility. Training schedules include establishing floor covering composition, the identification of stains and successful stain removal.
Using an intelligent database built into the RIVAS application which is loaded onto each technician’s iPad, we can provide detailed reports for all clients.
The RIVAS application provides many benefits to insurance customers, these include…
For further information on Rainbow’s RIVAS solution please contact the RIVAS helpline at Rainbow International on 01623 675928 or email [email protected]
The laboratories will be devoted to forensic science so it is imperative that all traces of organic matter are removed.
Dean Copley, Operations Manager, Fera
Solid wood and treated metal furniture – as well as items made from plastics and resins – can usually be effectively restored after a flood. This is chiefly because they are less likely to absorb water and its associated contaminants.
Floodwater often causes irreparable damage to upholstered items, carpets, and soft furnishings, and laminated surfaces, however.
Many items of fire damaged furniture may also be cleaned – and discolouration prevented – as long as this task is tackled very quickly after the incident.
After a flood, it is often possible to repair and treat leather furniture in a manner that restores it to its original condition. Rainbow International can do this for you.
It’s important to prevent the leather from going mouldy after a flood – so it should not be left wet for too long and should be carefully dried as a first step.
If leather furnishings have been discoloured or damaged by smoke, they may be salvageable with specialist leather repair and restoration techniques.
Deep cleaning techniques can often remove the smell of smoke from soft furnishings. A spray containing diluted vinegar can be spritzed over upholstery to aid in this task.
No matter the level of smoke damage, it’s always best to consult a specialist for assistance as soon after the fire as possible to prevent long term damage.
Most carpets are highly absorbent and can retain a significant number of ash and soot particles long after a fire has been extinguished. This can cause permanent discolouration and may result in toxic dust being released into the air.
If your carpet has suffered fire damage – such as scorching and burns – it is not likely to be fixable. However, with specialist deep-cleaning techniques, many types of carpet can be fully restored and made safe after smoke damage.
Contents restoration involves the repair and cleaning of belongings after a fire, flood or another damaging incident.
The amount of time this will take will depend on the number of items that require restoration, their size and complexity and the nature and severity of the damage.
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