Contents Validation & Restoration Settlement

RIVAS – Rainbow International Validation and Settlement

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Rainbow International now offers a new independent national flooring & furniture solution offering to their national insurance account customers – RIVAS (Rainbow International Validation and Settlement).

Restoration Over Replacement

The new service seeks to restore policyholder’s carpets and furniture whenever possible and economically viable, promoting restoration over replacement.

A bespoke application for the iPad has been developed, guiding Rainbow’s specialist technicians through a carefully considered path to help identify the exact type of floor covering or furniture that has been affected.

The RIVAS innovation allows technicians to make early, accurate, informed and consistent decisions on the effectiveness of a restoration, all whilst taking the replacement cost into consideration.

We have a nationwide network of branches throughout the UK. Find your local Rainbow:

Save Money With Restoration

Depending on the damage selected, the RIVAS app identifies the current best practice in terms of cleaning solutions and technique to successfully remove stains, ensuring that the chances of successful restoration is maximised on every claim. This technology helps Rainbow demonstrate real savings when successfully restoring items, and provides immediate replacement settlement options should economic restoration not be possible.

Bespoke Detailed Restoration Reporting

Rainbow’s technicians receive ongoing training at their purpose built training facility. Training schedules include establishing floor covering composition, the identification of stains and successful stain removal.

Using an intelligent database built into the RIVAS application which is loaded onto each technician’s iPad, we can provide detailed reports for all clients.

Contents Validation & Restoration Settlement at a Glance...

The RIVAS application provides many benefits to insurance customers, these include…

  • Prioritising restoration over replacement
  • Independent validation by Rainbow International
  • One visit, three services – Validation, Restoration & Fulfilment
  • Improved customer journey
  • Reduced claim duration

For further information on Rainbow’s RIVAS solution please contact the RIVAS helpline at Rainbow International on 01623 675928 or email [email protected]

Happy Customers

The laboratories will be devoted to forensic science so it is imperative that all traces of organic matter are removed.

Dean Copley, Operations Manager, Fera

Frequently Asked Questions About Contents Restoration

Solid wood and treated metal furniture – as well as items made from plastics and resins – can usually be effectively restored after a flood. This is chiefly because they are less likely to absorb water and its associated contaminants.

Floodwater often causes irreparable damage to upholstered items, carpets, and soft furnishings, and laminated surfaces, however.

Many items of fire damaged furniture may also be cleaned – and discolouration prevented – as long as this task is tackled very quickly after the incident.

Head Office

24 Hour Helpline

Rainbow International
Spectrum House
Lower Oakham Way
Oakham Business Park
NG18 5BY



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