Content Validation & Restoration Settlement

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Rainbow International now offers a new independent national flooring & furniture solution offering to their national insurance account customers – RIVAS (Rainbow International Validation and Settlement).

Restoration Over Replacement

The new service seeks to restore policyholder’s carpets and furniture whenever possible and economically viable, promoting restoration over replacement.

A bespoke application for the iPad has been developed, guiding Rainbow’s specialist technicians through a carefully considered path to help identify the exact type of floor covering or furniture that has been affected.

The RIVAS innovation allows technicians to make early, accurate, informed and consistent decisions on the effectiveness of a restoration, all whilst taking the replacement cost into consideration.

Find your local Rainbow branch

Or call our 24 Hour National Helpline 01623 422488 today.

Save Money With Restoration

Depending on the damage selected, the RIVAS app identifies the current best practice in terms of cleaning solutions and technique to successfully remove stains, ensuring that the chances of successful restoration is maximised on every claim. This technology helps Rainbow demonstrate real savings when successfully restoring items, and provides immediate replacement settlement options should economic restoration not be possible.

Bespoke Detailed Restoration Reporting

Rainbow’s technicians receive ongoing training at their purpose built training facility. Training schedules include establishing floor covering composition, the identification of stains and successful stain removal.

Using an intelligent database built into the RIVAS application which is loaded onto each technician’s iPad, we can provide detailed reports for all clients.

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Contents Validation & Restoration Settlement at a Glance...

The RIVAS application provides many benefits to insurance customers, these include...

Prioritising restoration over replacement
Independent validation by Rainbow International
One visit, three services - Validation, Restoration & Fulfilment

Improved customer journey
Reduced claim duration

For further information on Rainbow’s RIVAS solution please contact the RIVAS helpline at Rainbow International on 01623 675928 or email [email protected]

I was very satisfied with the work Rainbow carried out. They were very thorough, professional, and completed the work to time and budget. They found and disposed of far more needles than anticipated and continually updated me on the progress of works. The significant number of needles they found justified using Rainbow’s specialist knowledge... I am glad I used Rainbow and would recommend them.

Barry James, Development Surveyor

United Welsh Housing