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About Rainbow

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Find your local Rainbow branch:

On average, Rainbow has a fully operational branch just 23 miles from any postcode in the country

Rainbow International is a nationwide network of franchises and has been supplying Disaster Recovery & Specialist Cleaning services to a wide range of commercial & industrial customers in since 1987.

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UK’s Leading Restoration & Specialist Cleaning Company

Rainbow International has been supplying Disaster Recovery & Specialist Cleaning services to a wide range of commercial & industrial customers in the UK since 1987, and from humble beginnings has developed into the leading service supplier in the UK.

Today, Rainbow restores tens of thousands of homes each year following a fire, flood, escape of water or accidental damage incident. Over 60 branches cover the entire country, ensuring our service and commitment to our customer base meets our own aspirations of quality, reliability, delivering an effective and cost efficient service, anywhere in the UK, 24 hours a day, 7 days a week. 

With unrivalled capacity in our market sector, we provide a truly local service with the backing and strength of a national brand and support programme.

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Insurance Companies, Loss Adjusters & Brokers

Rainbow International is committed to helping insurance companies, loss adjusters & brokers, reduce the cost of claims and retain their customers. Additionally, they aspire to provide the very highest levels of specialist cleaning services to a wide range of commercial and public service organisations.

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Specialist Cleaning Services

Through the use of proven systems and the latest technology, we deliver a highly responsive and cost-effective service. Our innovative approach and on-going investment strategy ensure that we continue to enhance our service package and remain at the forefront of continuous improvement within the damage restoration and specialist cleaning marketplace. We invest in the on-going development of our people, our cleaning and restoration techniques, products, equipment and business systems.

Our Values, Our Mission, Our Brand Promise

Our Vision

To be the UK’s leading provider of specialist property damage cleaning & restoration and decontamination services by always exceeding our customers’ expectations.

Our Mission

To be the number one choice as a supplier, employer, or partner for specialist property damage cleaning & restoration, and decontamination services. Harnessing the latest product and system innovation, we will create an inspirational environment for our people to develop and thrive, deliver service with respect, and always hold the customer at the core of what we do.

Our Brand Promise

We always promise that ‘We Restore, You Recover’ – this goes beyond providing the specialist restoration, cleaning
and decontamination services, and focuses on really listening to what our customers want, and delivering a service with empathy, honesty and respect.

Our Code Of Values

Respect

  • Treating others as we would like to be treated
  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker
  • Responding in a timely fashion
  • Speaking calmly and respectfully, without profanity or
    sarcasm
  • Acknowledging everyone as right from their own
    perspective

Integrity

  • Making only agreements we are willing, able and intend to keep
  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned
  • Looking to the system for correction and proposing all possible solutions if something is not working
  • Operating in a responsible manner: “Above the line…”
  • Communicating honestly and with purpose
  • Asking clarifying questions if we disagree or do not understand
  • Never saying anything about anyone that we would not say to him or her

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty
  • Making our best effort to understand and appreciate the customers’ needs in every situation
Find Out More

Head Office

Telephone
24 Hour Helpline

Rainbow International
Spectrum House
Lower Oakham Way
Oakham Business Park
Mansfield
Nottinghamshire
NG18 5BY

Contact

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