Rainbow International’s commitment to customer service was recently recognised when this fire and flood restoration company became a finalist in the “Service Provider of the Year” award category in the British Insurance Awards.
Rainbow International offers a network of over 70 multi-personnel, multi-vehicle franchisees providing fire damage restoration, flood restoration and accidental damage restoration and specialist clean-up services to domestic and commercial clients for the UK’s top insurance companies and all major loss adjusters.
Rainbow was shortlisted down to 4 suppliers from a long list of supplier entries allied to the insurance industry.
Explains Paul Mastin for Rainbow International: “Rainbow has enhanced its customer service delivery over the past year to position themselves as the benchmark supplier in the provision of Restoration Services to the Insurance Industry.
“We reached the final on the strength of the new initiatives we have introduced to ensure we provide the most comprehensive levels of customer service available within the industry.
“The “Rainbow Way” has been developed which focuses on 4 key values promoted across our teams – Ethics, Consistency, Reduced Claim Spend & Accountability.
“The introduction of these initiatives required commitment in both financial outlay and staff time to implement and drive their values forward, for it is only through continuous, innovative service excellence that Rainbow can deliver a “best in class” service, Contact Rainbow now to find out more about Rainbow’s specialist fire damage restoration,flood restoration and accidental damage restoration services.