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Quick clean up after fire case study

Service required

Fire restoration services

Fire Restoration Location:

Durham area

When a car burst into flames at a drive through in a MacDonald’s restaurant recently, the local branch of Rainbow International was called to clean the drive-through road of all the soot, carbon deposits and debris that had been left from the burnt out vehicle.

The car was half way around the ‘drive’ and staff reported seeing a single flame coming from the bonnet. The mother and 3 children thankfully managed to get straight out and within 2 minutes the car was completely burnt out.

There were cars on the ‘drive’ behind the one on fire and all the occupants quickly got out and ran to safety when they saw the incident car catch fire. Thankfully no one was hurt and everyone got out of the way in time. There was quite an amount of fire damage to the exterior of the building, including to the roof area.

Rainbow had to wait until structural engineers had inspected the roof area and made it safe before they could commence work on the road, as part of their rapid fire restoration service.

The inside of the restaurant did suffer from some soot contamination but the manager ran the extraction fans all night and by the following morning there was no smoke odour and no smoke damage inside the restaurant.

Local franchisee Colin Jobling, based in Durham attended first thing on the Sunday morning and discussed the fire damage and best way forward with the MacDonald’s restaurant manager.

The complete drive-through area was then pressure washed several times each time applying more solution to the areas with visible contamination that needed further attention.

Further building repair works to the roof were required following the fire clean up, but Rainbow’s rapid response enabled MacDonald’s to re-open the drive through promptly, avoiding serious loss of revenue.

The restaurant manager was delighted with the response and professionalism of the Rainbow team, and grateful to them for minimising their business interruption and potential revenue loss.

Disaster recovery and specialist commercial cleaning experts, Rainbow International work regularly with UK insurers and have over 65 branches across the country, and are on average just 23 miles from any incident in the UK.

Find your local Rainbow branch here and choose the branch-finder option which is located on every page of the web site or contact Rainbow’s  24/7 national helpline now on 01623 422488 if you are effected by fire damage or flood damage incidents.

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